Effective Date: 25/04/2025
Asta Medical Group (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.astamedicalgroup.com, use our services, interact with our advertisements, or contact us through email, phone, or WhatsApp.
By using our services, you agree to the terms of this policy.
1. Who We Are
Business Name: ASTA Group Tourism Medical and Trade Co. Ltd.
Registered Address: İnkılap Mahallesi, Umman Sokak, No: 4/1-405, Ümraniye / Istanbul, Istanbul, 34768, Turkey

2. Information We Collect
We may collect the following types of personal data from you:
Personal Identification Data: Name, phone number, email address, date of birth, nationality.

• Medical Information: Details provided for consultations, treatment planning, and eligibility (as voluntarily shared).
• Technical Data: IP address, browser type, operating system, and browsing behaviour via cookies.
• Marketing & Communications Data: Preferences in receiving marketing and communication from us.

3. How We Collect Your Data
This information is typically collected when you:

• Submit a contact form
• Reach out via WhatsApp, email, or phone
• Interact with our website or digital advertisements

4. Use of Your Data
We use your information only for the following purposes:
To respond to your inquiries

• To assess your eligibility for medical treatments
• To coordinate and facilitate your treatment journey
• To communicate with you about appointments, treatments, and logistics
• To improve our website and service delivery

5. Legal Bases for Processing
In accordance with the General Data Protection Regulation (GDPR) and Turkish data protection laws, we process your data based on:
Your explicit consent

• Our obligation to fulfill a service you requested
• Our legitimate interest in operating and improving our business
• Compliance with applicable laws

6. Sharing Your Data
We may share your data only with:

• Medical professionals and partner clinics involved in your treatment
• Our internal team members in Turkey, the UK, or Africa
• Marketing and CRM service providers
• Travel or logistics providers (if necessary for your care)

7. Data Storage and Retention
We store your information securely and retain it only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. You may request deletion at any time.

8. Your Rights
You have the right to:
Access the personal data we hold about you

• Request corrections or deletions
• Withdraw consent at any time
• Object to the processing of your data
• File a complaint with a data protection authority

To exercise these rights, please contact us at: uk@astamedicalgroup.com
9. Cookies
We use cookies and similar technologies to enhance user experience, track website usage, and tailor advertising. You can manage cookie preferences through your browser settings.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

12. Advertising and Tracking Technologies
We use tracking tools (e.g., analytics, advertising pixels) to understand how users interact with our website and ads. This helps us improve our services and provide relevant advertising. Your data may be used in accordance with the policies of our advertising and analytics partners.

13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website, and where appropriate, notified to you via email.

14. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Email: uk@astamedicalgroup.com
Address:
İnkılap Mahallesi, Umman Sokak, No: 4/1-405
Ümraniye / Istanbul
Istanbul, Istanbul 34768
Turkey